Warranty

  • Does MAYU offer a warranty?

    YES! The MAYU Swirl is covered by a 2-year manufacturer warranty. This covers any issues or defects that were caused by the manufacturing process.
  • Does the warranty cover breaking the carafe?

    We understand that accidents happen. Though breaking the carafe isn’t covered under the warranty, we do offer the carafe on its own so that you don’t have to purchase a whole Swirl. You can get it at: https://mayuwater.com/collections/upsell/products/mayu-carafe