General Questions

• Can I use the new carafe with the old base?

  Unfortunately, the new carafe often has compatibility issues with the older bases.

• Does the carafe come with a magnet?

  YES

• What if I want to become a reseller or distributor?

  We would love to consider you to become a part of the MAYU family. Just head on over to https://mayuwater.com/pages/wholesale to submit your application.